Interventions that Work

In most cases, administrative reforms include a whole host of simultaneous changes, such as budget consolidation, modernization of organizational structures, the introduction of impact-based management systems, and leader development. Almost always, the entire organization, not just sub-areas, is affected. To be able to consciously shape such changes, professional process support / project management, and work, communication and qualification programs featuring conceptual content, are required. And for this, tools that have been tested in practice, extensive experience from similar projects, industry knowledge and an in-depth understanding of work in political and administrative systems are needed. Particularly administrative organizations – with their complex target systems, restrictive framework conditions and the duality of political and administrative management – need to be very mindful during change projects.

The Implementation Process is the Deciding Factor

Only when professional change management is combined with convincing concepts and relevant communicative measures can administrative reforms be implemented successfully. So, ideally, this creates administrative organizations which act more efficiently and more effectively and, in spite of that, still meet the process and result quality requirements – with higher employee satisfaction and better service quality than before.